Privacy Policy

Privacy Policy

Effective Date: 08/20/25

At Motor Cars of Chicago, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and share information when you visit our website, inquire about a vehicle, use our services, or purchase a vehicle from us. By using our website or services, you consent to the practices described below.

1. Information We Collect

We may collect information in the following ways:

A. Personal Information You Provide

  • Name, phone number, email address, and mailing/billing address.

  • Driver’s license, government-issued ID, or proof of insurance (when required for test drives, purchases, or financing).

  • Employment, income, and financial details if applying for financing or leasing.

  • Payment details for deposits, purchases, or service transactions (processed securely through third-party payment processors).

B. Vehicle & Transaction Information

  • Details of vehicles you view, inquire about, purchase, trade-in, or lease.

  • Service and maintenance history if applicable.

C. Website & Digital Data

  • IP address, browser type, device details, and referring/exit pages.

  • Browsing activity, including vehicles viewed or saved on our website.

  • Information collected through cookies, pixels, and analytics tools to enhance user experience.

2. How We Use Your Information

We use your information to:

  • Provide vehicle sales, financing, leasing, and related services.

  • Respond to inquiries, schedule test drives, and process requests.

  • Process transactions, deposits, and payments.

  • Assist with financing and credit applications through trusted third-party providers.

  • Send updates, promotions, and marketing communications (if you opt-in).

  • Improve website functionality, content, and customer experience.

  • Comply with legal requirements, fraud prevention, and business operations.

3. Sharing of Information

We may share your information only in the following situations:

  • Financing & Leasing Providers – with banks, lenders, and credit agencies for loan or lease applications.

  • Service Providers – including payment processors, website hosts, analytics providers, or marketing platforms.

  • Legal & Compliance – if required by law, regulation, or government request.

  • Business Transfers – in case of a sale, merger, or transfer of company assets.

  • Vehicle History & Title Agencies – to process registrations, titles, and compliance paperwork.

We do not sell or rent your personal information to third parties.

4. Cookies & Tracking Technologies

Our website uses cookies, pixels, and similar technologies to:

  • Remember user preferences and saved searches.

  • Track website performance and traffic patterns.

  • Deliver targeted advertising for vehicles and services.

You can disable cookies in your browser settings, but some website features may not function properly.

5. Data Protection & Security

  • We implement industry-standard safeguards (encryption, firewalls, and secure servers) to protect your data.

  • Payment information is processed securely by trusted third-party processors and is not stored by us.

  • While we strive to protect your information, no system is completely secure, and we cannot guarantee 100% protection.

6. Your Rights

Depending on your state or country, you may have the right to:

  • Request access to the personal data we hold about you.

  • Update or correct inaccurate information.

  • Request deletion of your information (except when retention is required by law, e.g., financial/transaction records).

  • Opt-out of marketing communications at any time.

  • Restrict or object to certain uses of your data.

To exercise these rights, contact us at the details below.

7. Children’s Privacy

Our website and services are not directed to children under 13. We do not knowingly collect personal information from children. If we discover that a child has provided personal data, we will delete it immediately.

8. Third-Party Links

Our website may link to third-party sites (e.g., financing providers, service partners). We are not responsible for the privacy practices of those sites and encourage you to review their policies.

9. Retention of Data

We retain personal information only as long as necessary for business operations, vehicle sales, service, compliance with laws, or resolving disputes.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date.

11. Contact Us

If you have any questions about this Privacy Policy or how your data is used, please contact us: