Effective Date: June 11, 2026

Motor Cars of Chicago ("Motor Cars of Chicago," "Company," "we," "our," or "us") respects your privacy and is committed to protecting the information you provide when visiting our website, contacting our team, submitting inquiries, applying for financing, purchasing or selling vehicles, or otherwise interacting with our services.

By accessing or using our website, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, disclosure, and storage of information as described herein.

Information We Collect

We may collect information directly from you, automatically through your use of our website, and from third party sources.

Personal Information

Information we may collect includes:

• Full name

• Email address

• Phone number

• Mailing address

• Billing address

• Driver's license information

• Government issued identification

• Insurance information

• Employment information

• Income information

• Vehicle ownership information

• Trade in information

• Financing and credit related information

• Payment information

• Any information voluntarily submitted through forms, inquiries, applications, or communications

Vehicle Information

We may collect information relating to:

• Vehicles viewed on our website

• Vehicle purchase inquiries

• Vehicle purchase, lease, or financing transactions

• Vehicle Identification Numbers (VINs)

• Trade in evaluations

• Vehicle ownership history

• Service and maintenance records where applicable

Automatically Collected Information

When you visit our website, we may automatically collect:

• IP address

• Browser type

• Device information

• Operating system

• Website usage data

• Session information

• Geographic location data

• Referral URLs

• Clickstream activity

• Pages visited and interactions with our website

How We Use Your Information

We may use collected information to:

• Respond to inquiries and customer requests

• Process vehicle purchases, sales, and transactions

• Schedule appointments and consultations

• Facilitate financing and lending applications

• Verify identity and prevent fraud

• Evaluate trade in vehicles

• Improve our website, services, and customer experience

• Send service updates and transactional communications

• Provide marketing and promotional communications

• Conduct internal business operations and analytics

• Comply with legal obligations

• Protect our rights, customers, and business interests

• Resolve disputes and enforce agreements

Financing Applications

If you apply for financing through Motor Cars of Chicago, we may collect and share information necessary to process your application with banks, lenders, credit unions, finance companies, and other financial institutions.

Information submitted for financing purposes may include:

• Social Security Number

• Driver's license information

• Employment information

• Income verification

• Banking information

• Credit related information

By submitting a financing application, you authorize Motor Cars of Chicago and its financing partners to verify information provided and obtain consumer reports where permitted by law.

SMS and Telephone Communications

By providing your phone number, you expressly consent to receive phone calls, text messages, and other communications from Motor Cars of Chicago regarding:

• Vehicle inquiries

• Financing updates

• Appointment confirmations

• Service notifications

• Promotional and marketing communications

Message and data rates may apply.

You may opt out of marketing communications at any time by following the instructions provided in the communication or by contacting us directly.

SMS consent information is not shared with third parties for their independent marketing purposes.

Cookies and Tracking Technologies

Our website may utilize cookies, tracking pixels, analytics software, session technologies, and similar tools to improve functionality and user experience.

These technologies may be used to:

• Analyze website traffic

• Improve website performance

• Personalize user experiences

• Measure advertising effectiveness

• Deliver relevant marketing content

You may disable cookies through your browser settings; however, certain website features may not function properly as a result.

Information Sharing and Disclosure

We may share information with:

Service Providers

Third party vendors who assist in operating our business, including:

• Website hosting providers

• CRM platforms

• Marketing providers

• Analytics providers

• Payment processors

• Customer support platforms

Financial Institutions

Banks, lenders, credit unions, and financing partners involved in vehicle financing, leasing, or lending services.

Legal Compliance

We may disclose information when required by law or when reasonably necessary to:

• Comply with legal obligations

• Respond to court orders or government requests

• Protect our rights and property

• Investigate fraud or security concerns

• Enforce agreements and policies

Business Transactions

Information may be transferred in connection with:

• Mergers

• Acquisitions

• Asset sales

• Corporate restructuring

• Business succession transactions

No Sale of Personal Information

Motor Cars of Chicago does not sell personal information to third parties for monetary compensation. We may share information with service providers, financing partners, advertising platforms, analytics providers, and business partners solely for legitimate business purposes related to our operations and

services.

Data Security

We implement commercially reasonable administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, disclosure, alteration, misuse, or destruction.

However, no method of data transmission, storage, or security can be guaranteed to be completely secure. Accordingly, we cannot guarantee the absolute security of any information transmitted to or through our website.

Data Retention

We retain personal information for as long as reasonably necessary to:

• Complete transactions

• Provide requested services

• Fulfill legal obligations

• Resolve disputes

• Maintain business records

• Enforce agreements and policies

Retention periods may vary depending on applicable legal, regulatory, and operational requirements.

Consumer Privacy Rights

Depending on your state of residence and applicable laws, you may have certain rights regarding your personal information, including:

• The right to access personal information

• The right to request correction of inaccurate information

• The right to request deletion of personal information

• The right to opt out of certain forms of data processing

• The right to request information regarding our privacy practices

To exercise applicable rights, please contact us using the information provided below.

Children's Privacy

Our website and services are not directed toward individuals under the age of 18.

We do not knowingly collect personal information from children under 18 years of age. If we become aware that such information has been collected, we will take reasonable steps to remove it.

Third Party Websites

Our website may contain links to third party websites, lenders, social media platforms, manufacturers, or service providers. We are not responsible for the content, privacy practices, policies, or security measures of any third party websites. Access to third party websites is at the user's own risk.

Limitation of Liability

To the fullest extent permitted by law, Motor Cars of Chicago, its owners, officers, directors, employees, affiliates, contractors, agents, partners, and service providers shall not be liable for any direct, indirect, incidental, consequential, special, punitive, or exemplary damages arising from or related to the collection, processing, storage, transmission, disclosure, loss, theft, unauthorized access, or use of personal information.

By using this website, you acknowledge that no electronic transmission or storage system can be guaranteed to be completely secure and that any information provided is transmitted at your own risk.

In no event shall the aggregate liability of Motor Cars of Chicago exceed any amount paid directly by the user to Motor Cars of Chicago for the specific service giving rise to the claim.

Changes to This Privacy Policy

Motor Cars of Chicago reserves the right to modify, update, or revise this Privacy Policy at any time without prior notice.

Any changes become effective immediately upon posting to this website. Continued use of the website following any updates constitutes acceptance of the revised Privacy Policy.

Contact Information

If you have questions regarding this Privacy Policy or wish to exercise any privacy rights available under applicable law, please contact:

Motor Cars of Chicago

Website: https://mcofchicago.com

Email: Waseem@mcofchicago.com

Phone: +1 815-733-6111

Address: 3301 Essington Rd, Joliet, IL 60435